Hi {first_name},

I’ve processed your refund. You should expect to see the credit to your account in a few business days.

If you change your mind and decide you’d like to move forward, you can re-start the production process by navigating to your account (linked below) to make a deposit. In the meantime, thank you for your time and for giving PES a try.

We look forward to connecting with you again in the near future.